Privacy Policy

Last updated: June 30, 2026

Xi'an Dianchubao Digital Technology Co., Ltd. (Dian Chu Bao, we, us, or our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dianchubao.mom or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us via email, telephone, or any contact form on our website. This may include your name, email address, phone number, company name, and any other details you choose to share. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through standard server logs and analytics tools.

2. How We Collect Information

We collect information through direct interactions when you communicate with us, and through automated technologies including cookies, server logs, and analytics services as you navigate our website. We do not use tracking technologies that identify you personally across other websites.

3. Use of Your Information

We use the information we collect to respond to your inquiries, provide our services, improve our website and user experience, analyze usage patterns, maintain the security of our systems, and comply with legal obligations. We do not use your personal information for purposes materially different from those disclosed at the time of collection without your consent.

4. Legal Basis for Processing

For users located in the European Economic Area or the United Kingdom, we process personal data based on your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate business interests that are not overridden by your data protection rights.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep the information confidential. We may also disclose information when required by law or to protect our rights, property, or safety.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security reviews. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights including the right to access your personal data, request correction or deletion, restrict or object to processing, data portability, and withdrawal of consent. To exercise these rights, contact us using the information provided at the end of this policy. We will respond within the timeframe required by applicable law.

9. Cookies and Tracking

Our website may use essential cookies and analytics cookies to improve functionality and understand how visitors interact with our content. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review the privacy policies of any third-party services you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Xi'an Dianchubao Digital Technology Co., Ltd.
Room 210, 2nd Floor, Building A, Dongxin KEMAO
No. 16, Middle Yanta Road, Beilin District
Xi'an City, Shaanxi Province, 710000
China
Email: service@dianchubao.mom
Phone: +1 575 754 7982